Orders received before 5pm Monday to Thursday, excluding bank holidays, will be despatched the next day. Orders received on a Friday, Saturday, Sunday or a bank holiday will be despatched the following business day.
You will receive an email notification from us once your order has been shipped.
Next-day delivery is generally unavailable to the Scottish Highlands and Islands, and Northern Ireland. Deliveries to these areas will usually take two working days.
We will always try to accommodate special requests such as same day deliveries within the M25. Please contact us at email@example.com if you would like a quote.
If you have any problems with your order (not received, not what you were expecting, etc.) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any unexpected situations that arise.
Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have variations from batch to batch (slight changes in colour for example).
Damages: If you receive a damaged item, contact us immediately at firstname.lastname@example.org. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.
We offer secure online ordering and accept Visa, MasterCard, American Express, Discover, ApplePay and PayPal.